A direct cremation is a simple and dignified cremation which takes place without a formal funeral service or mourners attending the crematorium.

It allows families to avoid the cost and formality of a traditional funeral while retaining the reassurance that their loved one will be cared for professionally and respectfully.

Our direct cremation package includes:

• Bringing your loved one into our care
• Professional funeral arrangements
• A simple and dignified cremation coffin
• Transportation to the crematorium
• The direct cremation fee
• The return of the ashes, or scattering if preferred

We will explain everything included before you confirm the arrangements.

The £995 direct cremation is unattended, which means that family members and mourners do not attend the crematorium.

Families who would prefer an attended service can speak with us about our other funeral options, which allow time for family and friends to gather at the crematorium.

A traditional funeral normally includes a hearse, funeral staff, an attended ceremony and a set service time at a crematorium.

Direct cremation does not include a formal ceremony at the crematorium. This makes the arrangements simpler and more affordable, while still ensuring that the cremation is conducted with dignity.

Yes. Many families arrange a memorial service, celebration of life or family gathering after the cremation.

This can take place at a time and location that suits the family, without being restricted by crematorium availability or service times.

You can call our team on 0800 158 3659, complete our online enquiry form or email us at support@staffordshiredirectcremation.com .

A member of our local team will take the required information, explain the process clearly and guide you through each stage of the arrangements.

If the death was expected, contact the doctor or medical professional responsible for your loved one’s care. Once the appropriate medical confirmation has been completed, you can call us and we will explain the next steps.

If the death was unexpected, call 999. The emergency services will advise you and may refer the death to the Coroner.

Please contact us as soon as you feel ready. We will liaise with the hospital, care home and other relevant professionals to arrange for your loved one to be brought into our care when the necessary documentation is available.

Yes. Direct cremation arrangements can usually be completed by telephone, email and online without the family needing to visit a funeral home.

You will still be dealing directly with our local team, who will remain available to answer questions throughout.

The cremation will be arranged as soon as the required medical and legal documentation has been completed and a suitable crematorium appointment is available.

We will keep you informed and let you know once the arrangements have been confirmed.

Yes. Our support line is available 24 hours a day. You can call 0800 158 3659 whenever assistance is required.

Your loved one will be cared for locally by our experienced funeral team until the day of the cremation.

We do not transfer care to a national call centre or an unknown third-party provider. Arrangements are handled by people who work within the local community.

The standard £995 direct cremation is designed as a simple unattended arrangement and does not automatically include visiting.

If visiting your loved one is important to you, please tell us when making the arrangements. We can explain the options available and confirm whether any additional cost applies.

Please discuss this with our team when arranging the cremation. Clothing must be suitable for cremation and comply with the crematorium’s safety and environmental requirements.

Certain small personal items may be permitted, but some materials cannot be cremated safely.

Please speak with us before placing anything in the coffin so that we can confirm whether it is suitable.

The direct cremation package includes a simple, dignified coffin which is suitable for cremation. The coffin is designed to provide respectful care without adding unnecessary expense.

We arrange the unattended cremation at a suitable local crematorium. The crematorium and time are selected according to availability and the requirements of the direct cremation service.

A specific date and time cannot normally be selected for an unattended direct cremation. Allowing us to arrange the appointment according to crematorium availability helps us keep the service affordable.

We will tell you when the cremation has been arranged and keep you informed throughout.

The ashes can be returned to the family in a simple container or scattered respectfully if this is preferred.

We aim to arrange the return of the ashes within five working days of the cremation, subject to crematorium procedures and availability.

Yes. If you do not wish for the ashes to be returned, arrangements can be made for them to be scattered respectfully.

Please discuss your wishes with us before the cremation so that the correct instructions can be recorded.

Families may choose to keep the ashes, scatter them in a meaningful location, place them in a memorial or arrange an interment at a cemetery or churchyard.

Permission may be required before scattering or interring ashes on land that you do not own.

No. We believe that funeral pricing should be clear and straightforward.

The £995 price covers the services included within our standard direct cremation package. If anything outside the package is requested or required, we will explain the additional cost and obtain your agreement before proceeding.

We support families throughout Staffordshire and many surrounding communities.

Please call us on 0800 158 3659 with the location of the person who has died and we will confirm whether it falls within our standard service area.

Funeral finance may be available, subject to status, affordability checks and the lender’s terms and conditions.

Please visit our funeral finance page or speak with our team for further information.

Choosing a local independent funeral director means that you can speak directly with the people responsible for the arrangements and the care of your loved one.

Our team is based locally, understands the area and provides personal support without passing families through a national call centre.

Please call us on 0800 158 3659 or email support@staffordshiredirectcremation.com .

There is no obligation to proceed. We will listen, answer your questions and explain the available options clearly.